Privacy Policy

InsightAI is designed to be deployed within customer-controlled environments, including on-premises infrastructure or private cloud environments.

• Customer data is processed within infrastructure managed by the customer, subject to their security and governance controls.
• InsightAI does not require customer content to be transmitted to InsightAI-operated systems for core platform functionality.

Depending on deployment configuration, InsightAI may process limited administrative information necessary to provide the service, such as:

• Account and contact information for authorized users
• Deployment metadata for licensing, updates, and support
• Operational or diagnostic logs, as configured by the customer

Customer content (including documents, prompts, queries, and AI outputs) remains under customer control and is not accessed by InsightAI except where explicitly authorized for support purposes.

InsightAI does not use customer data to train public or shared AI models. Customer data is used solely to provide the services configured by the customer.